30 days to decide on most items. Zero restocking fees on damage or defect — ever.
Most items returnable in original packaging.
Family-owned. Real people on the phone.
No restocking on damaged or defective items.
Contact sales@intldesignfurniture.com within 30 days of delivery.
We'll verify eligibility and send return instructions.
Use original packaging. Bay Area pickup available.
Refund processed in 5–10 business days once received.
A 15% restocking fee applies to standard returns. This covers inspection, repackaging, and handling.
Example: a $1,000 bed frame returned would incur a $150 restocking fee; your refund would be $850.
Once a mattress has been opened or used, it cannot be returned for hygiene reasons. We recommend testing mattresses in our Oakland showroom before you buy — you're welcome to come in and try any model on display.